Job Description

We’re looking for a proactive and detail-oriented NYSC Corps Member to join our team as Operations Support Officer. This role is designed to provide general assistance across the team, including Learning & Development, Tech Support, and Executive Operations.

You’ll work closely with key team members to help with day-to-day administrative and operational tasks. It’s a great opportunity to gain hands-on experience in a dynamic environment while building valuable professional skills.

Skills required

Essential

• Currently enrolled in or preparing to begin the NYSC programme.

• Strong organisational and time management skills.

• Good communication skills (written and verbal).

• Attention to detail and ability to follow through on tasks.

• Proficiency in Microsoft Office and/or Zoho Workspace tools.

• Ability to multitask and work under minimal supervision.

Desirable

• Design or presentation software skills (e.g. Canva, PowerPoint).

• Basic knowledge of project management tools or platforms.

Attainment

Essential

• Degree in Business Administration, Human Resources, Project Management, Computer Science, Social Sciences, or related fields.

Desirable

• Certifications in administrative support, tech support or learning management.

Knowledge

Essential

• Understanding of administrative processes and tech support basics.

• Awareness of office logistics and general operations.

Desirable

• Strong interest in learning and development, corporate training, or edtech.

Relevant experience

Essential

• Academic or internship experience in L&D, administration, tech, or customer support roles.

• Experience working on group projects or volunteering.

Desirable

• Experience supporting executives, handling logistics or communications.

Disposition

Essential

• Professionalism and a positive attitude.

• Willingness to learn and take initiative.

• Reliable and proactive.

• Comfortable with hybrid work.

Desirable

• Strong team player with adaptability to fast-paced environments.

Roles and Responsibilities

• Assist with coordinating training sessions, webinars, and managing learners’ communication.

• Help prepare presentation materials and learning resources.

• Assist with managing online platforms, basic troubleshooting and other technical tasks.

• Undertake administrative tasks including meeting scheduling, documentation, and inbound & outbound correspondence handling.

• Help manage office logistics including travel arrangements and inventory management.

• Maintain organised filing systems, both digital and physical.

What You'll Gain

• Valuable cross-functional work experience

• Supportive, collaborative and hybrid work environment

• Mentorship opportunities with experienced professionals

• Potential for growth and development beyond the NYSC period

• Access to work tools and bandwidth

• Experience supporting leadership and managing operations

• A chance to contribute meaningfully from Day 1