Location: Lagos, Nigeria

Structure: Hybrid

Employment Type: 1-Year Contract (Performance-based retention)

Salary: N100,000 – N150,000/month

Job Description

We are seeking a proactive, detail-oriented, and digitally literate Graduate Trainee to join our team as an Operations Support Officer. This role offers practical exposure to operations, administrative systems, training coordination, and digital tools in a fast-paced, hybrid work environment.

You’ll work directly with senior staff to support internal operations, training activities, logistics, and digital platform management. The ideal candidate is adaptable, accountable, and eager to grow in a structured yet dynamic workplace.

Skills required

Essential

• ·Strong organisational and time management skills.

• Excellent written and verbal communication skills.

• Attention to detail and ability to follow through on tasks.

• Proficiency in Microsoft Office, Google and/or Zoho Workspace tools.

• Ability to multitask and follow through on tasks with minimal supervision.

Desirable

• Familiarity with presentation or design tools (e.g., Canva, PowerPoint).

• Basic proficiency in using project management tools or platforms.

Attainment

Essential

• Degree in Business Administration, Human Resources, Project Management, Computer Science, Social Sciences, or related fields.

Desirable

• Certifications in administrative support, tech support or learning management.

Knowledge

Essential

• Understanding of administrative processes and tech support basics.

• Awareness of office logistics and general operations.

Desirable

• Strong interest in learning and development, corporate training, or edtech.

Relevant experience

Essential

• Minimum 1 year of relevant experience in administrative support, training coordination, learning operations, logistics, or customer-facing roles – gained through full-time roles, internships, or volunteering.

• Experience working on cross-functional teams or supporting internal events

Desirable

• Experience supporting executives, handling logistics or communications.

Disposition

Essential

• Professionalism and a positive attitude.

• Willingness to learn, take initiative, and ask thoughtful questions.

• Attention to detail with a proactive approach to problem-solving.

• Adaptable to fast-paced environments.

• Comfortable working independently and collaboratively in a hybrid setup.

Desirable

• Strong team player with adaptability to fast-paced environments.

Roles and Responsibilities

We accept applications from:

• Post-NYSC candidates who can commit to a full-time, 12-month role

• Corps members currently serving, only if they can commit to a full-time role for the duration

• Graduates about to fully commence NYSC, only if they are willing and able to make us their official PPA for the entire duration of their NYSC service year.

Note: This is not a short-term role. We are seeking committed individuals who want to grow with the company.

Roles and Responsibilities

• Assist with coordinating training sessions, webinars, and managing learners’ communication.

• Help prepare presentation materials and learning resources.

• Assist with managing online platforms, basic troubleshooting and other technical tasks.

• Undertake administrative tasks including meeting scheduling, documentation, and inbound & outbound correspondence handling.

• Help manage office logistics including travel arrangements and inventory management.

• Maintain organised filing systems, both digital and physical.

What You'll Gain

• Valuable cross-functional work experience

• Supportive, collaborative and hybrid work environment

• Mentorship opportunities with experienced professionals

• Potential for growth and development beyond the NYSC period

• Access to work tools and bandwidth

• Experience supporting leadership and managing operations

• A chance to contribute meaningfully from Day 1